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Launceston Up Close

Walk with us - hear the stories - see the historical sites          

Terms & Conditions

Cancellations


  • Please do not book or pay for a tour if you think you may not be able to participate. 
  • Tours cancelled less than 24 hours prior to the DAY of the tour will forfeit !00% of the fare.
  • Tours cancelled between 24 and 48 hours prior to the day of the tour will receive a 50% refund.
  • Tours cancelled 48 or more hours prior to the day of the tour will receive 100% refund.
  • Please note, if a seat can be re-sold, the cancelee may receive 100% refund.


Privacy


As we do not hold your financial details, your privacy is assured.  We will not sell your details to third parties, in fact we have forgotten you already!  Seriously though, we hold your name etc as we are required to by the ATO but we guarantee your details are secure until securely disposed of.


Terms and Conditions


Launceston Up Close is a provider of guide services around the inner streets of The City of Launcerston, Tasmania, Australia.  Our tours are walking tours.  We recommend guests wear comfortable shoes and weather approriate clothing.

In summer, sunburn is a real possibility as UV damage is much more likely in Tasmania than any other state due to our lower latitudes.  Guests are encouraged to wear UV resistant clothing, and carry a suitably rated UV cream.

At no time have we, nor will we provide transport at any stage of the tour.  In the event a guest becomes incapacitated, we will provide first aid and if necessary call a taxi, or an ambulance, the payment to which is the responsibility of the guest.

Launceston Up Close holds Public Liability cover but this does not absolve you from responsibility for your own actions that may jeopardise your wellbeing.

Tasmanian law (Civil Liability Act [Tas] 2002), does not require Launcerston Up Close to advise participants of obvious risks of injury and by your participation in the tour, you acknowledge and accept that your do not attract a higher standard of care than is provided for you by Tasmanian law.